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Posted By : Heather
Posted : 1/20/2012
Comments : We love everyone at River City! I am always greeted right when I walk in the door. The staff is friendly, knowledgable and professional. I won't take my pets anywhere else.
Posted By : Richard
Posted : 1/20/2012
Comments : Stefanie is always very cordial and friendly. Dr. Liddell is great with my pet and always explains everything thoroughly and in understandable terms. Very appreciated...of course she is a U of I alumnus, so that's what I'd expect!
Posted By : Alan
Posted : 1/20/2012
Comments : Very friendly and impressed the staff knew the dog's name as I came through the door as he doesn't go to doggie daycare too often! Great place to take my dog for daycare! He loves it!
Posted By : Megan
Posted : 1/11/2012
Comments : I first came to River City because a friend referred me. I had a 13 yr. old beagle and he was not doing well and I ended up having to put him down. The staff there was so compassionate and caring. I told myself that when I get another dog I am definitely coming back. Since then I have a little yorkie named Zeik who is 1yr. And I have been in to have his shots and they have been so wonderful and caring and I don't feel that they pressure me into any service that I might not want to at that time. I love the fact that they follow up after his shots to see how things are going. I am excited to experience other things that River City has to offer. Thank you!
Posted By : Ed
Posted : 1/9/2012
Comments : Stefanie said to say hi to my wife who is also a Stephanie. The thing is Stefanie knows who we are and that's nice to be remembered by your staff.
Posted By : Jolene
Posted : 1/6/2012
Comments : I thought Lacey needed her litter box so the ladies provided a litter box with litter in it for her she didn't need it but the girls were sweet about it. Lacey just wanted to run around until I was called back for her exam. Lacey is fine now. Thank you so much. Jolene
Posted By : Ellen
Posted : 1/2/2012
Comments : Everyone was wonderful. From the gal at the front desk, to the vet tech, to the Dr. all were friendly, kind and concerned. You are the best!!! After spending over $200 elsewhere and being misdiagnosed, Dr. Liddell quickly found the problem and put my dog on meds she needed. My dog is doing so much better in just 2 days.
Posted By : Kason
Posted : 1/2/2012
Comments : I was very suprised at how incredible the service was! This was our first time and they knew who we were when we walked in and gave us a room immediately! I love the online ordering service and pet records.
Posted By : Kate
Posted : 1/2/2012
Comments : Denise is great-always does a super job!
Posted By : Kevin
Posted : 12/30/2011
Comments : Stefanie is always very inviting and is eager to greet each and every customer whom walks in. She is a valued asset to your operation. I would say Bailey likes Kelly the most as she is always happy to see her during our office visit. Bailey is also comfortable with Kelly and trusts her.
Posted By : Sharon
Posted : 12/30/2011
Comments : Everyone was great.
Posted By : Frank
Posted : 12/26/2011
Comments : Everyone is outstanding.....Thanks
Posted By : Doug
Posted : 12/26/2011
Comments : All the employees were exceptional. From the receptionist to the Dr. Laura, thank You.
Posted By : Laurie
Posted : 12/22/2011
Comments : Your facility is amazing and so personal! Thank you for the wonderful grooming experience.
Posted By : Terri
Posted : 12/22/2011
Comments : All staff members were exceptional with their caring and concern about Rags.
Posted By : Christy
Posted : 12/22/2011
Comments : Dr. Liddell, the vet nurses, and front desk staff are great!
Posted By : Dave and Tracy
Posted : 12/22/2011
Comments : Denise always does a great job and takes very good care of Max. She's a great asset to your team!
Posted By : Kathleen
Posted : 12/22/2011
Comments : Thanks for taking such good care of Simba. We really appreciate the follow-up email and call. We feel very fortunate to have such a high-quality animal hospital so close to our home!
Posted By : Kim
Posted : 12/22/2011
Comments : I was so appreciative that you were open Sat afternoon and we could get right in. Thank you so much.
Posted By : Jackie
Posted : 12/22/2011
Comments : Great staff, thank you. Very helpful.
Posted By : Nancy
Posted : 12/18/2011
Comments : The girls at the front desk are always very friendly.
Posted By : Mary
Posted : 12/18/2011
Comments : Every time we go to River City Vet, whether it is for daycare or grooming or medical care, we receive exceptional customer service. I have never been in an office where everyone is so consistently friendly and helpful.
Posted By : Peggy
Posted : 12/16/2011
Comments : Everyone was great...thank you.
Posted By : Karla
Posted : 12/15/2011
Comments : Everyone was friendly and helpful.
Posted By : Nancy
Posted : 12/15/2011
Comments : Both front office staff and technician immediately greeted us, were kind, and efficient. The technician and veterinarian, Dr. Liddell, were exceptionally gentle in handling our dog. She was more relaxed and comfortable with them than other professionals who have treated her, even though she was in pain at the time, and normally doesn't accept new people easily.
Posted By : Becky
Posted : 12/15/2011
Comments : Janel was so generous in offering us a free 5lbs sample bag of puppy food. Charlie absolutely loves it and it saved me time and money in hunting for a good quality and tasting brand myself. Thanks again!
Posted By : Hugh
Posted : 12/15/2011
Comments : You were all great, thank you.
Posted By : Carol
Posted : 12/11/2011
Comments : Kim does a terrific job.
Posted By : Sheri
Posted : 12/11/2011
Comments : I love taking Asland to River City Vet! There the best ever...Sheri and Ricky and Asland
Posted By : Christian
Posted : 12/11/2011
Comments : Kim always does a great job! You guys are doing great!
Posted By : Gail
Posted : 12/11/2011
Comments : We were greeted by a very friendly and professional receptionist who gave us a tour of the grooming and boarding areas. She immediately made us feel comfortable and welcome. We came to the clinic to introduce our dog and tour the facility. We were very impressed! The very next day we needed to see the doctor and we were accomodated immediately with an appointment. Dr. Liddell is professional, knowledgeable, and caring. Being new Idaho resdidents from Arizona, we are so thankful we have such an extraordinary clinc close to us. The staff and doctors are exceptional.
Posted By : Patricia
Posted : 12/11/2011
Comments : We're very satisfied with our choice of River City Vet!
Posted By : Amy
Posted : 12/11/2011
Comments : Everyone at River City is fantastic. Doggy Day Care days are Luke's favorite and he comes home absolutely exhausted from all the play time!
Posted By : Wendy
Posted : 12/2/2011
Comments : I interacted with both Stefanie and Kelly...they are superb! As well, both of your groomers came and said hello to me and my pups! Love being remembered and love watching my animals get attention! Thanks so much!
Posted By : Marina
Posted : 12/2/2011
Comments : As always I felt that Jazzi is in a good hands every time we come to the clinic or grooming. Thank you for fitting in Jazzi into the tight grooming schedule.
Posted By : Dawn
Posted : 11/29/2011
Comments : All three people we talked to were WONDERFUL! Great staff...
Posted By : Sarah
Posted : 11/29/2011
Comments : Thanks for taking such good care of my babies!!
Posted By : David
Posted : 11/29/2011
Comments : I always get exceptional service when I visit River City Vet. They receptionist often knows me and my pet by name, and the vet techs are always friendly. Great clinic, great team.
Posted By : Paula
Posted : 11/25/2011
Comments : KIM IS AWESOME, LOVE, LIBBY
Posted By : Dennis
Posted : 11/25/2011
Comments : Our pets are members of our family. At River City Vet, Drs Liddell and Squires, and their amazing staff, always treat them - and us - like family! We are thankful for their tremendous care.
Posted By : Lyndsey
Posted : 11/25/2011
Comments : Shani is always so amazing when I bring Bruno in, whether it be for boarding or for veterinary care. Even though River City Vet is far from where I live, I still bring Bruno to see Shani and the crew. I don't know what I'd do without you! Thanks for everything.
Posted By : Deborah
Posted : 11/25/2011
Comments : Schroeder had a GREAT time and came home tired!!!! :-)
Posted By : Laurie
Posted : 11/25/2011
Comments : I loved that your staff went over Polo's report with me upon pickup. I thought the card with his picture was a wonderful marketing idea and smart business practice. Thanks for a great experience.
Posted By : Linda
Posted : 11/25/2011
Comments : Staff is always welcoming and friendly.
Posted By : Gladys
Posted : 11/25/2011
Comments : Doctor Tad Squires is the best rabbit veterinarian we ever meet. Dr. Squires made us feel very confortable. He knows so much about rabbits. Our rabbit name is Sammy Cody Perez. We love him so much and we had been really worry about him, but Dr. Squires shared his rabbit care experience with us and took care of Sammy. We are so glad we took Sammy to see Dr. Squires a day later after his visit to the vet and Sammy's already feeling better. Thank you so much Doctor Squires. You sure know a lot about rabbits.
Posted By : Kirk and Dawnetta
Posted : 11/25/2011
Comments : Dr. Liddell was awesome. She is the first vet to finally get it right with our dog and her extreme allergy issues. It has only been a few days and is already significantly better...and the plan for food and snacks was within our budget. Thank you!
Posted By : Suzanne
Posted : 11/25/2011
Comments : Every time I go I get exceptional customer service. I hope none of your staff leaves because its the customer service that keeps me coming back. Keep up the good work!
Posted By : Barry
Posted : 11/25/2011
Comments : Entire staff was excellent and provided exceptional service! Thanks!
Posted By : Amy
Posted : 11/25/2011
Comments : The groomer, Denise, she listened to my concerns about Lydia, and had also scheduled 2 more appointments for me when I got there to pick her up. Very helpful and did such a great job!
Posted By : Judi
Posted : 11/25/2011
Comments : The front desk staff was pleasant and the doctor seems very knowledgable and friendly. Keep doing what you're doing. It was a nice experience.
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